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Provide Sustainable Electric Bikes For Everyone

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20% OFF your first purchase!

Team and Service Policy

At RAJ KITCHENKONNECT LLC, we believe that great products are only part of the experience — the team behind them and the service that supports them matter just as much. We are committed to delivering not only high-quality fitness equipment, but also exceptional customer service at every step of your journey.

Our Team

Our team is made up of experienced professionals with backgrounds in fitness technology, engineering, customer support, and logistics. Each team member is dedicated to the same mission: helping you achieve your fitness goals through reliable, safe, and efficient workout solutions.

  • Product Experts – Focused on innovation, design, and quality control
  • Customer Service Specialists – Trained to resolve inquiries quickly and professionally
  • Logistics & Fulfillment – Ensuring timely, secure, and damage-free delivery
  • After-Sales Support – Ready to help you with setup, usage tips, and maintenance guidance

We regularly train and evaluate our staff to ensure that every customer interaction reflects professionalism, courtesy, and competence.

Service Commitment

We strive to provide a seamless and satisfying experience before, during, and after your purchase. Our service policy includes:

  • Fast and Friendly Support Reachable by phone or email, our support team typically responds within 24 hours on business days.
  • Clear Communication We provide timely updates on orders, delivery schedules, and warranty claims.
  • Honest Recommendations Our team helps customers choose the right equipment based on their fitness level, space, and goals.
  • Problem Resolution If issues arise with shipping, installation, or performance, we will work with you quickly and fairly to resolve them.
  • Ongoing Support Need help maintaining your equipment or replacing a part? Our team is here to assist even months after your purchase.

Customer-First Philosophy

Every member of our team shares one core value: putting customers first. From product quality to post-purchase care, we aim to build long-term relationships based on trust, reliability, and results.

Get in Touch

If you ever have a question or concern, please don’t hesitate to contact us:

Email: [email protected]

Phone: (323) 955-0791

Business Hours: Monday – Friday, 9:00 AM – 6:00 PM (PST)